Frequently Asked Questions

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Do you test all your goods before delivery?2024-05-11T04:14:40+00:00

Yes, we have 100% test before delivery.

Does the products have certifications?2024-05-11T04:14:49+00:00

Yes. Some products have passed CE and CSA certification. For more details it is best to ask our experienced consultants.

Does the products have a quality test report?2024-05-11T04:10:37+00:00

Yes. Currently, the quality inspection reports are US FDA CPG, CE, LFGB, IEC62321. If you need other certificate reports, we can handle them for you, please ask our professional consultants.

Can I come to China for factory inspection?2024-05-11T04:11:24+00:00

Of course, welcome. Of course, welcome. We are in Foshan, Guangdong, China.

How long does it take for me to receive the goods?2024-05-11T04:06:48+00:00

Depends on whether you want to do design your Pizza Oven/BBQ Equipment or not, and also depends on the product quantity, the speed of customs clearance, and logistics. If you order our existing designs, for the portable pizza oven, order one 40 GP, it will take about 30 working days to produce. For more details, please ask our sales manager.

What are the payment options?2024-05-11T04:03:29+00:00

For the sample order, you can use Western Union, which has a lower fee, or PayPal if you can accept a slightly higher fee. For the bulk order new customers, we usually require a 30% T/T(wire transfer) prepayment, with the remaining 70% to be settled prior to shipment.

Can I get a sample free?2024-05-11T04:01:25+00:00

Yes, you can get a sample free. For the first time you need to pay 3 times the sample fee, but we can refund the sample fee at mass order which mean the sample is free. It is best to ask our experienced consultants.

What is the MOQ?2024-05-11T03:57:36+00:00

Depends on which products and which package way do you need. Usually, portable pizza oven QQ models the MOQ is 40 GP/800pcs, FIAMO pizza oven 800 size the MOQ is 40 GP/72pcs. For more models, please check the product detail page.

What are the terms to work with your company to design my own product?2024-05-11T03:51:43+00:00

It’s simple. You give us your mass order or pay us the design and development fee. if you don’t have enough investment for new designs now, it doesn’t matter, just start from the existing designs which we have presented in ovendesigns.com. We are open to any kind of cooperation.

Your slogan is “Our Design, Your Business, We Help.” Can you explain it in detail?2024-05-11T03:45:05+00:00

“Our Design”, means that we can sell our designs to you, or make designs according to your request. We have tens of thousands of different innovative designs, what we display in Alibaba is only the tip of the iceberg of our design capabilities. We have the ability to design products with different styles and different design requirements for tens of thousands of customers.

“Your Business”, means that we only stand behind you and continually support you with the series of upgraded products. Your customers will never know that your products are from us, and even your competitor will never know that your products are from the same designer. This is what Ovendesign’s core value lays on.

“We Help”, means that in addition to design, we can also help you control the mass production inside China. Located in Foshan, Guangdong, the world BBQ items production center, we work closely with many different professional BBQ manufacturers to realize our innovative designs in a much more quality and cost-effective way.
We help you monitor the purchase of the raw materials, the product quality, control delivery, export procedure, and we can also help you purchase other products and arrange delivery together. In short, what your business needs inside China, we do it for you in one-stop.

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  • Unlock your business’s potential with Ovendesign’s stylish and high-performance pizza ovens.
  • Crafted with a deep understanding of pizza oven technology and a commitment to quality, our ovens are tailored to meet the unique demands of your market.
  • Reach out to us today to learn more about how we can help drive your success. Click ‘Inquire Now’ and take the first step towards a profitable future with OVENDESIGN.

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