Privacy Policy of Ovendesigns.com

Thank you for accessing the website (“Site”) of Ovendesign Group., Limited (all references to “us” and “our” refer to Ovendesigns.com). Ovendesigns.com respects your privacy and takes your online safety seriously. In order to provide you with the best products, efficient customer service, and timely updates, we record a variety of information from your visit to our site. To better protect your privacy, we provide the notice below explaining our online information practices and the choices you can make about the way your information is collected and used. 

This Privacy Policy explains:
How we collect, use, and (under certain conditions) disclose your personal information.
The steps we’ve taken to secure your personal information.
Your options regarding the collection, use, and disclosure of your personal information.

This Privacy Notice applies only to this website and does not necessarily apply to personal information we collect from you offline. Please see the section on Offline Collection, Use & Disclosure of Information details. We are not responsible for the content or privacy practices on any website other than Ovendesigns.com to which this Site links or that links to this Site. Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave one of our websites, we encourage you to read the privacy notice of every website you visit.

How is your personal data collected?

We may use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your personal data by filling in forms or by corresponding with us in person, by email, by phone, by post or otherwise. This includes personal data you provide when creating an account with us and when you request marketing communications to be sent to you. 
  • Automated technologies or interactions.As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. 
  • Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources. For example, analytics providers such as Google.

We also use various types of online analytics, including Google Analytics, a web analytics service provided by Google, Inc. (“Google”), on our website. Google Analytics uses cookies or other tracking technologies to help us analyze how users interact with and use the website, compile reports on the related activities, and provide other services related to website and app activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a return visitor, and any referring website or app. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. 

Our website, from time to time, contains links to and from social media platforms. You may choose to connect to us through a social media platform, such as Facebook or Twitter, and when you do, we may collect additional information from you, such as your screen names, profile picture, contact information, contact list, and the profile pictures of your contacts, through the social media platform. Please be advised that social media platforms may also collect information from you. When you click on a social plug-in, such as Facebook’s “Like” button or Twitter’s “tweet” button, that particular social network’s plugin will be activated and your browser will directly connect to that provider’s servers. We do not have control over the collection, use and sharing practices of social media platforms and encourage you to review their usage and disclosure policies and practices, including the data security practices, before using the social media platforms.

Information we collect from you  

We may collect and process two basic types of information from you: personal data and non-personal data. Personal data includes all information that relates to you personally and either identifies or may be used to identify, you personally (collectively, “personal data”). We may collect the following types of personal data from you depending upon how you interact with us or use or interact with our website or services:

  • Account Data. When you purchase something from us, you will need to set up an account before you order. As part of this process, we collect information such as name, address, phone number and email address.
  • Social media account handle.When you interact with us on social media platforms (e.g. Facebook, Twitter, Instagram), then we may process your social media account handle and any other personal data you share with us on the relevant platform.
  • Correspondence Data. If you contact us, we may keep a record of that correspondence.
  • Marketing Data. If you consent to receiving updates about our brand, products and other changes we may use information such as your name and email address to send you such updates by email.
  • Payment Data. If you are an existing customer, we will ask you if you would like us to store your payment card information to speed up the transaction process.
  • Technical Data. When you browse our website, we automatically collect some technical information about your visit to our website, including, but not limited to, the IP address used to connect your computer to the internet, your browser type and version and your browser plug-in types and version.

Non-personal data includes information that does not personally identify  you or information that has been anonymized (collectively, “non-personal data”).

You can always refuse to provide your information, except that it may prevent you from engaging in our services or receiving responses to your inquiries or other information of interest.

How do we use your personal data?

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you (i.e. when you purchase something from us).
  • Where we have your prior consent to use your personal data (for example, where you have consented to receiving marketing). 
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). 

We may use non-personal data for any legitimate business purpose.

Does Ovendesigns.com ever give out my personal information?

We sell merchandise, not information — We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone, except in the following specific situations:
    
Third-party service providers: Like most online retailers, we sometimes use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely to help in their provision of service. For example, we provide your name, shipping address, email and phone number to partners such as DHL and UPS in order to guarantee delivery of your orders, and we may use relevant customer information in order to monitor the quality of the third party’s service.

Similarly, we must provide your credit card number to financial services organizations such as credit card processors and issuers in order to process payments. We protect all submissions of your credit card number for authorization with state-of-the-art data encryption. (More on this below in the Data Security section.)

Legal requirement to disclose information: We may be required to disclose information if subpoenaed, served with a court order or requested by law-enforcement officials conducting investigations, or if we are otherwise required by law to disclose such information. We will also release personal information when necessary to protect our legal rights or enforce our Terms of Use and other agreements. For example, we may share information to reduce the risk of fraud, or to prevent fraud by users who attempt fraud or other illegal activity on our Site.

Merger and/or sale of assets: We do not normally sell, trade or rent personal information

to other companies in the course of our business. However, it is possible that we might acquire, merge with or be acquired by another company, or that we might dispose of some or all of our assets, in which case your personal information could be disclosed to another company, subject to the Privacy Notice in effect.

Non-personally identifiable information: We may share information that does not identify you or any user, such as the number of daily visitors to a particular page, or the size of an order placed on a certain date, with third parties such as advertising partners.

What choices do I have regarding Ovendesigns.com’s collection of my information?

You can choose to:
* Correct or update your personal information
* Stop receiving mail to your email address
* Stop receiving SMS messages to your phones
* Disable your account to prevent any future purchases through that account
To correct or update your personal information, log in to My Accounts and submit a request through the online Customer Service.
To unsubscribe from emails you receive from Treedental.com, follow the unsubscribe link at the bottom of the email and select the option appropriate for you.

To unsubscribe SMS messages you receive from Treedental.com, log in to My Accounts and select the option appropriate for you.

Children’s privacy

Our website and services are not for children under the age of 13. We do not knowingly collect personal data from children under 13 years of age. Individuals under the age of 13 should only use our website or services with the permission and under the supervision of a parent or guardian. Individuals under the age of 13 should not attempt to provide us with any personal data. If you think we have received personal data from children under the age of 13, please contact us immediately.